UnleashYourAnger.com

As Peter Griffin would say, you know what grinds my gears?

Verizon Wireless' brilliant reliability and thoughtful marketing.

First, their reliability:

I originally had T-Mobile for several years.  No problems, no worries, not one single dropped call.  The only problem was, I got absolutely no service out in the burbs, specifically at my parents'.  So, I figured, especially when several close friends switched to Verizon, why not follow suit, jump on the wagon, and save money with in-network calls?

BAD IDEA.  For the last two years of my contract with Verizon (thank god it's almost up), I've been plagued with dropped calls, zero bars of service in the middle of the city ON A HILL, and calls that refuse to get out of "calling... ... ... ... ..." mode instead of just frickin' "connecting..." already.

The past several weeks have been the icing on the cake, the final straw that broke the camel's back, etc. etc. etc.  The object of my anger, "burning like a thousand stars" as one colleague puts it, is Verizon's latest marketing ploy.  No joke, I've been getting calls from 1-800-310-5479 (a Verizon number, identified online) multiple times a day, anywhere from 8:00am to 10:00pm, EVERY DAY FOR THE LAST SEVERAL WEEKS.

It's brilliant marketing really.  "Hey, let's call up our customers from an unidentified 1-800 number, two-- no, five-- NO, TEN times a day.  But, get this, when they pick up, let's not say anything!!!  We'll just throw them our sales pitch when we've interested them enough to have them call US back at that same number! 'Thank you for calling Verizon Wireless.  Please hold on the line for the next sales representative to pitch our latest contract to you.' "

As one guy appropriately commented online in regards to that 1-800 number, it really is great marketing to hound your own customers to open new contracts with you.  It'll really keep them around.  Why would they ever possibly leave?

To the brilliant 420-smoking-'til-they've-got-no-viable-brain-cells-left Marketing Department at Verizon, this rant's for you.

Readers have left 2 comments.

1. gobblegobble

Is that a picture of a real person? She looks kind of alien.

Verizon sucks. Actually, they all suck. It's just a matter of who sucks less. I have ATT and they are ok. I never get dropped calls after switching from verizon (their marketing is right on in that regard). But coverage isn't as good, and I feel like I'm paying a lot for the privilege.

2. Guest User

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