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Oh the perils of outsourcing |
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Vote!
RantRank: 156 - True...true... (60 votes)
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Submitted by angrila
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I am your customer, aka another division in the company. I am the part of the company that relies on the computer to do my job and deal with external customers on a daily basis.
You, on the other hand, are located in some other part of the world and I can't even understand you. You talk in your robotic accented dialect, and then get frustrated when I ask you to repeat yourself. And after I am on hold for about 15 minutes, you tell me that you will escalate my problem and give me a damn ticket number. Thanks a lot numbnuts! That is really helping me when I have external customers yelling at me and wanting me to fix something!!
Useless IT department!
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