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Submitted by Chris
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One thing I've wanted to rant about for a long time is the change counter machine at McDonald's. You know the one. You hand the cashier your $20 bill, he types "20" into the register, and suddenly a little pile of coins comes tumbling down a little chute into a tray next to the register. Nice and neat for you to pick up. All hail The Machine. Never mind that the guy's still gotta give you your bills. I am not sure if every McDonald's uses this but I've encountered it a number of times now, but each time I am still struck with a sense of bewilderment and amusement. There is something comical about McDonald's mandating that cashiers must use The Machine to do their change counting. The only reasons I can see for having this machine are 1) McDonald's corporation thinks their cashiers are too slow at counting out change, or 2) McDonald's corporation thinks their cashiers are too stupid to count out change. Both of which seem like blunt insults to the poor cashiers, who could probably count out $0.99 in coins in their sleep. It's bad enough that they have to send their day pretending to be happy about standing between a fryolator and a pile of Big Macs, but to hire a machine to do their change counting seems a little over the top. I'm no Luddite but I think the world got by just fine before The Machine and I can't imagine it's bumping up McDonalds' bottom line even a bit. If I worked there I think I'd count the change anyways, just to make sure the machine got it right. I'm sure the customers would be happy with the human touch I'd bring to my job.
One person has commented on this article. 1. DCB Sorry, I have to disagree on this one. Not only do I not always trust the McMoron to get my change correctly, no one counts it back correctly anymore (i.e. start with the amount owed, give back the change up to the next whole dollar, count the ones up to the next $5 or $10 increment until you've given them back the full amount). I trust a machine. |
