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Why doesn't my assistant know Microsoft basics? |
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Submitted by DCB
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So my assistant handles a lot of document creation for me - drafting letters that I dictate, creating forms, etc. I finally broke down and set up her computer with proper headers so she wouldn't keep typing in the outline numbers (I, A, 1, etc.). But what I can't get through to her is the proper use of bullets and numbering and it's driving me insane. She's an assistant for four individuals and has supposedly be at this for years. Where along the way did she fail to learn Microsoft? How is it that, as the youngest person in my office, I'm the resident expert in Microsoft? Here's what she does. Let's say I have a document that has a numbered list of paragraphs, 1 through 10. Now, paragraph 7 has several subparagraphs, (a) through (d). Does she set it up so that, if I were to add something between 2 and 3, it would automatically renumber to 1-11 appropriately? of course not. But what's worse is that the (a) through (d) is typed in manually and TABBED. So I she left out a word in (b) and I happen to pull up the document to fix it, the word is going to cause the line to wrap onto the next line, left aligned because she originally hit return at the end of each line and tabbed over the next line. So every time I want to add something or fix phrasing or something, I basically have to reformat the entire document which will still include a lot of deleting of extra tabs and spaces she put in. Now, for my sanity, I could make her do all my corrections, but now I know what a colossal waste of time that is as she will be fixing and tabbing and renumbering all afternoon and getting nothing else done that I or the other three guys need her to do. Why are we paying her to do this?! Where's an office supposed to get good help these days??
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